Jennifer Richards
Given the prevalence of affect in companies, it is critical to comprehend how and why people regulate their emotions at work. Affect regulation in this context refers to the process through which individuals attempt to transform an existing feeling into a desired feeling. A vast body of data demonstrates that organizational expectations and norms for employees to primarily display good affect at work, as well as employees' purposeful efforts to adjust and improve their affect, are important. In this context, studies have concentrated on how employees regulate their affect. Deep acting, for example, includes employees' efforts to regulate their affect by actually experiencing organizationally required feelings. Surface acting, on the other hand, occurs when employees mimic the proper emotions.